Privacy Policy

Effective Date: June 01, 2025

LakeCity Zimbabwe (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how
we collect, use, and protect your personal information when you engage with us online,
including through lead forms, WhatsApp, email, social media platforms, and our website.

What We Collect

When you submit a form, message us, or interact with our digital campaigns, we may collect the
following:
● Your name
● Phone number (including WhatsApp)
● Email address
● Country of residence
● Property preferences (e.g., stand size, interest level)

How We Use Your Information

We collect your information to:
● Contact you with relevant updates about LakeCity and its developments
● Provide personalized responses through the selected channels and sales team
● Book site visits or send promotional offers
● Improve our marketing and lead scoring process

Your information may be shared with our trusted internal marketing and sales team and
technology partners (e.g., CRM, Make.com integrations, WhatsApp business API) strictly for
customer service and transaction purposes.

Data Consent & Opt-Out

By submitting your information, you consent to receive communication from us via WhatsApp,
SMS, email, or phone.
You can opt out at any time by replying “STOP” on WhatsApp or emailing: info@lakecity.co.zw

Data Security

We take your data privacy seriously. All collected information is stored securely and accessed
only by authorized personnel.

International Users

We may store or process your data outside of Zimbabwe (e.g., if you reside abroad). In such
cases, we ensure your data is protected in compliance with international data protection
standards.

Contact Us

For questions or concerns about this Privacy Policy, please contact:
LakeCity Zimbabwe (Warwickshire Pvt Ltd)
Email: info@lakecity.co.zw